We are looking for a(n)

Junior Technician European Product & Event Support*

City: Frankfurt am Main, Germany

Tasks

  • Preparation and distribution of 1st/2nd party and 3rd party preproduction development hard- and software for Nintendo of Europe, its subsidiaries and distributors as well as external business partners
  • Data transmission between Nintendo Japan, Nintendo of America, Nintendo of Europe and its subsidiaries as well as external business partners
  • Providing technical support and troubleshooting assistance to customers in-house and at events
  • Securing and tracking of ROM data and development hardware
  • Database and account administration
  • Event preparation and distribution of hard- and software while ensuring the event security measures and guidelines
  • Europe-wide event traveling in support of Nintendo of Europe subsidiaries, distributors and publishers

Requirements

  • Excellent computer skills and profound network knowledge
  • Degree in Computer Sciences or comparable qualification would be an advantage
  • Very good written and spoken English language skills; Japanese or another European language skill would be a plus
  • Demonstrated experience in communication and customer service skills
  • Working with the utmost care and ability to work independently, as well as problem solving and consistent decision making skills
  • Readiness for frequent travelling especially during event peak seasonsand on weekends/bank holidays
  • High level of team spirit, reliability, willingness and ability to work with deadlines

Are you interested? We look forward to receiving your application, including your earliest possible starting date and salary expectation.

Level up!

Thanks to our products Nintendo Switch and Nintendo 3DS, we are one of the leading manufacturers of video games and consoles in the field of Interactive Entertainment. Our intention is to reach everyone with our products – regardless of age, gender or experience with games. A strong and motivated team, superior quality, new concepts, the creative development and implementation of game ideas, combined with a sophisticated sales strategy, enable us to constantly surprise you with new and innovative products.


* With this job advertisement, we would like to encourage people of all genders to apply. Therefore, we refrain from explicitly mentioning any gender. Our company is opposed to gender-based discrimination, as well as discrimination based on other legally protected characteristics.