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  • Welcome to Nintendo Support

    Get support for your Nintendo systems, software and services

    51300-51399

    51300-51399

    Error Code(s) 51300-51399

    The Wii console is not able to connect to the access point.

    • Check Nintendo’s if your router is compatible with the Wii.
      Click here to go to our Wireless Router lookup page
    • Are you using WEP or WPA security on your router?
      1. Log into the router using the default IP (consult your router's manual for assistance)
      2. If you are using 64-bit encryption, the WEP Key must be a 10-character key consisting of numbers or letters A through F.
      3. If you are using 128-bit encryption, the WEP Key must be a 26-character key consisting of numbers or letters A through F.
      4. The WEP Key must be a Hexadecimal (0-9, A-F, no other special characters or letters).
      5. If you are using WPA, the Wii console is compatible with the following types:
        • WPA - PSK (TKIP)
        • WPA - PSK (AES)
        • WPA2 - PSK (AES
    • Check to see if your router is using MAC filtering.
      1. Log into the router using the default IP.
      2. Find the section for MAC Filtering (typically under "Security").
      3. If MAC Filtering is on ("enabled"), enter the Wii console ’s MAC address to the list of approved MAC address. For info on locating the Wii console's MAC address, click here. (For assistance with locating the MAC Filtering section of your router’s setup tool, please consult the router’s manual or contact the manufacturer.)

    If you are still receiving error codes, please contact us. Click here for contact details.

    51300, 51301, 51302, 51303, 51304, 51305, 51306, 51307, 51308, 51309, 51310, 51311, 51312, 51313, 51314, 51315, 51316, 51317, 51318, 51319, 51320, 51321, 51322, 51323, 51324, 51325, 51326, 51327, 51328, 51329, 51330, 51331, 51332, 51333, 51334, 51335, 51336, 51337, 51338, 51339, 51340, 51341, 51342, 51343, 51344, 51345, 51346, 51347, 51348, 51349, 51350, 51351, 51352, 51353, 51354, 51355, 51356, 51357, 51358, 51359, 51360, 51361, 51362, 51363, 51364, 51365, 51366, 51367, 51368, 51369, 51370, 51371, 51372, 51373, 51374, 51375, 51376, 51377, 51378, 51379, 51380, 51381, 51382, 51383, 51384, 51385, 51386, 51387, 51388, 51389, 51390, 51391, 51392, 51393, 51394, 51395, 51396, 51397, 51398, 51399