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Error Code(s) 32001

The Wii console was unable to connect to Nintendo's servers to receive an update.

Our experience shows that this issue is often caused by interference within your home network. Try the following troubleshooting steps:

  • Try adjusting the transmission rate of your router. Lowering the rate to "1-2 mbp" from 4 or higher can ensure a more stable connection. Turning off any "Speed Booster" options may also help; these are often called Nitro, Turbo Boost, etc.
  • Check your router's broadcast settings to find out if it is set to "G", "B", or "Mixed." Mixed typically works best, but try all three to see if it improves the network connection to the Wii console.
  • Wireless routers typically have a range of channels from 1 to 11. Try changing your wireless router's channel to 1, 6, or 11, and try the connection again. (These three channels do not "overlap" with any of the other channels)
  • Make sure that any other interfering devices, such as microwaves and cordless phones, are turned off. Wirless keyboards and mice may also cause interference.

If you are still receiving error codes, please contact us. Click here for contact details.