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  • Welcome to Nintendo Support

    Get support for your Nintendo systems, software and services

    Error code 165-6596

    What does this error code mean?

    This error code indicates that your Wii U GamePad may not be functioning correctly.

    What can I do?

    Unfortunately, there’s not much you can do to solve the issue. Please take a note of the following information and Contact Us:

    • Serial number of your Wii U GamePad.