Welcome to Nintendo Support

Get support for your Nintendo systems, software and services

ANIMAL CROSSING: NEW HORIZONS

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Important information

If you encounter issues when paying with a credit card, this may be due to the new European payment regulations effective from 01 January 2021, with which Nintendo eShop is compliant. Please contact your card-issuing bank for initial support.

It is also possible to add funds to your Nintendo eShop account from any smartphone, tablet or PC by accessing https://ec.nintendo.com/my. You may also choose an alternative payment method, such as PayPal.