Contacting Nintendo about purchasing download games on the official Nintendo website

If you experience any errors when trying to purchase download games on the official Nintendo website, please note down the error code you received, if any, and contact Customer Services using the details on our Contact page.

For any other issues related to Nintendo Account, please contact service@nintendo.de.

For all other queries related to Nintendo – for example repair requests, technical support, Nintendo eShop questions, etc. – please contact Customer Services using the details on our Contact page.