Support

Get support for your Nintendo systems, software and services

We're Available During The Christmas Holidays!

Please note that our UK Customer Service office will be fully operational during the Christmas holidays.

Do you need help with Mario Kart Tour or your Nintendo Account? For answers to the most common questions, you can access the FAQ on the Mario Kart Tour official website and look at the Nintendo Account articles on our support site.

Important Additional Information

The Nintendo Repair Centre Portal is currently under maintenance and cannot be accessed at this moment.

If you would like to track your repair order, or raise a new repair order, please contact the Nintendo UK Customer Service Team.

Progress on repairs will not be impacted. Thank you for your patience.

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Support for Nintendo Switch

The official Support website for Nintendo Switch. Let's help you out and get you back into the game.
Nintendo 3DS Family Support

The official Support website for all systems in the Nintendo 3DS Family, including New Nintendo 3DS XL, Nintendo 2DS and New Nintendo 2DS XL.

Repairs

Find out what you can do if your console needs to be repaired.
Accessories

An overview of all official accessories you can purchase directly from Nintendo.
Contact

See how you can contact us with your questions.

Support for Nintendo Account

Answers to the most frequently asked questions about Nintendo Account.
Support for My Nintendo

Answers to the most frequently asked questions about My Nintendo.
Support for Nintendo Labo

The official Support website for Nintendo Labo. Let's help you out and get you back into the game.
Support for Wii

The official Support website for Wii. Let's help you out and get you back into the game.

All support sections

Parents

Nintendo UK's official site for parents contains valuable info for parents who want to learn more about video games and Nintendo systems
amiibo FAQ

Find out what amiibo are, how they can be used and what you need to use them in your games.
Purchasing Support

Answers to the most frequently asked questions about purchasing options on the Nintendo website.
Upcoming Games