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  • Welcome to Nintendo Support

    Get support for your Nintendo systems, software and services

    Is it safe for my child to use PictoChat?

    PictoChat lets you communicate with up to 15 other Nintendo DS users within range of your DS (approximately 30 feet to 100 feet of distance) by writing text or drawing pictures on the Touch Screen. In addition, some games may also have similar communication features programmed into the game. However, PictoChat is not an Internet application.

    The Nintendo DS's wireless communication (including PictoChat) offers a fun and unique way to communicate and play with other Nintendo DS owners in the immediate vicinity. We do encourage parents to educate their children on privacy issues regarding communications with people whom the child does not know. Children should be warned about receiving messages from, or communicating with strangers.

    To help ensure your privacy and your family's privacy, tell your children never to give out personal information, such as surname, phone number, birthday, age, email or home address, when communicating with others.

    If you feel that your children should not use the chat feature, you should instruct them not to use it. PictoChat is not functional unless it is selected when the system is turned on.