microSD Card is Not Recognized
A microSD card is inserted in the Nintendo Switch console but it is not detected or cannot be read.
For information about what type of data can be stored on a microSD card, click here.
Complete These Steps:
- Power off the Nintendo Switch console.
- If a microSD card is inserted or removed while the console is powered on or while in sleep mode, you will be prompted to restart the console.
- To ensure proper use, always shut off the console before removing or inserting a microSD card.
- Remove the microSD card from the console and check for any dirt or debris either in the microSD card slot or on the microSD card connectors.
- If there is visible contamination on either one, the microSD card may need to be replaced and the console will need to be sent in for repair.
- Verify that the microSD card is compatible with Nintendo Switch.
- If the microSD card is not compatible with the console, replacing it with a compatible type may resolve the problem.
- If the microSD card label indicates it is SDXC, reinsert the microSD card back into the console. Then power on Nintendo Switch and be sure to perform a system update.
The system menu version will not change after this update.
- If the microSD card is still not detected, it may need to be formatted.
- Once formatted, the information on the microSD card cannot be recovered. If screenshots are stored on the microSD card, be sure to first back up the information on a computer.
- If downloadable software was saved to the microSD card, it can be redownloaded using the same Nintendo Account where it was purchased.
- If after formatting the microSD card, it cannot be detected, the microSD card will need to be replaced.
Situation Not Resolved:
If multiple microSD cards cannot be read on the console, the console will need to be repaired.
Please click here to book a repair.