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Unable to Stay Signed In to Nintendo Account


The browser on your PC or smart device continuously signs out of your Nintendo Account.


  • This usually means that there is a setting currently enabled on your device that is preventing cookies from being stored (such as when using the private browsing feature).
  • You might experience the following issues:
    • You cannot purchase/download any digital content (games, DLC, demos).
    • You cannot participate in My Nintendo missions.

What to do:

  • Please turn off the feature through your device or browser settings, then try again.
  • Make sure that the browser on your device accepts third-party cookies. This option can be found in the brower's settings.