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Unable to Play NES - Nintendo Switch Online Games


  • You are unable to access or play games from the Nintendo Entertainment System - Nintendo Switch Online library.


  • An active Nintendo Switch Online membership is required to play NES - Nintendo Switch Online games.

Possible Solutions:

  • Connect your Nintendo Switch console to the internet, then try accessing the NES - Nintendo Switch Online library.
    If you are getting an error code, search our database for steps on what to do.
  • Verify that the Nintendo Account you are using has an active Nintendo Switch Online membership.
    To check your current subscription plan and expiration, click here.
  • Check for possible outages.
    Visit https://www.nintendo.co.jp/netinfo/en_GB/index.html and check for any posted service maintenance or outages.

Situation Not Resolved:

For additional assistance, please contact us for support by clicking here.