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    Unable to Detach the Joy-Con from the Ring-Con

    The information in this article can help you when the Joy-Con cannot be removed from the Ring-Con accessory.

    What to do

    Review the steps on how to detach the Joy-Con from the Ring-Con.

    Situation not resolved

    If the Joy-Con cannot be detached from the Ring-Con, the affected Joy-Con and the Ring-Con will need to be repaired.

    Please contact us for further support.