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    Unable to Detach the Joy-Con from the Joy-Con Grip

    Description:

    • The Joy-Con controller is stuck to the side rails of the Joy-Con grip or the Joy-Con charging grip, and cannot be detached.

    What to Do:

    Review the steps for detaching the Joy-Con controllers from the Joy-Con grip.

    Situation Not Resolved:

    If one or both of the Joy-Con controllers cannot be detached from the Joy-Con grip or the Joy-Con charging grip, the affected Joy-Con and Joy-Con grip will need to be repaired.