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    Unable to Detach the Joy-Con from the AA Battery Pack

    Description:

    The Joy-Con controller cannot be removed from the AA battery pack.

    What to Do:

    Review the steps for detaching the Joy-Con controllers from the AA battery packs.

    • Always ensure the correct controller is being attached to the appropriate accessory. For example: the Joy-Con (L) should only be attached to the left AA battery pack.

    Situation Not Resolved:

    If the Joy-Con controller(s) cannot be detached from the AA battery pack, then the affected Joy-Con controller(s) and AA battery pack(s) will need to be repaired.

    Please click here to book a repair.