The Nintendo Switch screen is frozen or won't work.
Is the Nintendo Switch console recognising the controller?
- Check whether the controllers are properly connected to or paired to the console.
Is the game card slot or microSD card slot dirty?
- Wipe any dirt away with a soft, dry cloth.
Make sure to wipe the slots gently to avoid damaging them.
The Nintendo Switch console may be frozen.
- If the console freezes and won't respond to any input, hold the POWER Button for 12 seconds or more to turn the console off.
Then, turn the console on again.