Only the Audio Plays During Playback of Captured Videos
Description:
- At times only the audio plays during the playback of a captured video.
- When this issue occurs, the length of the captured video may be longer than 30 seconds
Additional Information:
Updating your console to version 5.0.0 or higher will help prevent this issue from reoccurring.
Important:
If the issue has already occurred on a captured video file, the only option is to delete it and capture a new video.
What to Do:
- Save your game progress, then close the software in which the video was captured.
- Perform a system update, then restart your console by holding down the POWER Button for three seconds, then selecting "Power Options" > "Restart".
- Capture a new video.