Support

Get support for your Nintendo systems, software and services

Nintendo Switch Stylus Does Not Respond Correctly

Description:

The Nintendo Switch touch screen does not seem to respond correctly to the Nintendo Switch stylus.

Important:

The troubleshooting steps below may help you resolve unresponsiveness issues involving the Nintendo Switch stylus.

Possible Solutions:

  • Verify you are using the Nintendo Switch stylus, model number HAC-040.

    If a different accessory is being used, such as a mobile phone stylus or a Nintendo 3DS stylus, replacing it with the Nintendo accessory model HAC-040 may resolve the problem.

  • Verify that the tip of the stylus is not dirty or damaged.

    If it is dirty, wipe it with a soft, clean cloth.

  • If you are using a screen protector, verify that it is a licensed accessory.

    If an unlicensed screen protector is being used, replacing it with a licensed one may resolve the problem.

  • Verify that the Nintendo Switch touch screen is responding correctly.

Situation Not Resolved:

Please contact our Customer Support.