Important:

The troubleshooting steps below may help you resolve unresponsiveness issues involving the Nintendo Switch stylus.

Possible Solutions:

• Verify you are using the Nintendo Switch stylus, model number HAC-040.

  If a different accessory is being used, such as a mobile phone stylus or a Nintendo 3DS stylus, replacing it with the Nintendo accessory model HAC-040 may resolve the problem.

• Verify that the tip of the stylus is not dirty or damaged.

  If it is dirty, wipe it with a soft, clean cloth.

• If you are using a screen protector, verify that it is a licensed accessory.

  If an unlicensed screen protector is being used, replacing it with a licensed one may resolve the problem.

• Verify that the Nintendo Switch touch screen is responding correctly.

Situation Not Resolved:

Please contact our Customer Support.