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    HD Rumble Not Working Correctly or Not Working At All

    Description:

    • The HD rumble or controller vibration seems different in intensity between one Joy-Con and another, two Nintendo Switch Pro Controller or two Nintendo 64 controllers, or between one game and another.
    • The HD rumble or controller vibration seems rather weak or the controller does not vibrate at all.

    Important:

    • HD Rumble can be used with Nintendo Switch Lite using a supported, wireless controller (Joy-Con, Nintendo 64, or Nintendo Switch Pro Controller).

    Additional Information:

    • When the Controller Vibration is first turned on, the controller used to activate this setting will momentarily vibrate. However, once activated, this setting will be enabled for all paired controllers.

    What to Do:

    1. Ensure your console has the latest system update.
    2. Update the controller firmware.
    3. Check the battery level on the problematic controller and ensure the battery is charged (Joy-Con, Pro Controller or Nintendo 64 controller).
    4. Reset the non-working controller by pressing the SYNC Button once (Joy-Con, Pro Controller or Nintendo 64 controller. Then press any other button to power on the controller again.
    5. Verify that the Controller Vibration is activated.
      • The vibration intensity may vary from one game to another and from one Joy-Con to another. This is normal and does not constitute an issue with this feature or with the controllers.
      • If the controller vibration seems significantly different in intensity between two Joy-Con controllers, two Pro Controller or two Nintendo 64 controllers, continue using the console for a few weeks and see if it interferes with your gameplay.

    Situation Not Resolved:

    If the Joy-Con, the Pro Controller or Nintendo 64 controller does not vibrate when the controller vibration is activated, or if there is a significant difference in intensity between the Joy-Con that becomes too distracting or severe, the controller will need to be repaired.

    Please click here to book a repair.

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