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    Game Card Required to Launch Downloaded Software

    The information in this article can help you if you are unable to start a downloaded game on a Nintendo Switch console and receive one of the following error messages:

    • "The game card could not be read. Please remove and reinsert it."
    • "Insert the game card."

    Possible solutions

    After each of the following steps, check to see if the issue is resolved:

    Situation not resolved

    Please contact us for support.