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  • Welcome to Nintendo Support

    Get support for your Nintendo systems, software and services

    Error Code: 9001-1609


    When attempting to use the 'Redeem Now' feature, you receive an error message indicating that the service is not available and the error code 9001-1609.

    What to Do:

    Please check our current network status page.

    • It is possible that Nintendo eShop is currently unavailable. This would cause the Redeem Now feature to also be unavailable.

    Situation Not Resolved:

    Wait a few hours to see if the game is delivered to your system.

    If the network status page does not show a service issue or you've waited a few hours, please click here.

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