• {{pageTitle}}

    , {{gameSystem}}

    Starting from: {{regularPrice}}{{lowestPrice}}

  • Welcome to Nintendo Support

    Get support for your Nintendo systems, software and services

    Error Code: 2816-0800

    The information in this article can help you if you receive error code 2816-0800 when using the Nintendo Switch Online app.

    This error code indicates that the Nintendo Account currently signed in to the app does not have an active Nintendo Switch Online membership. For more information on the requirements for using the Nintendo Switch Online app, please see our overview and FAQ.

    What to do

    1. Verify that your Nintendo Account currently has an active, paid Nintendo Switch Online membership.
      • If you do not have a Nintendo Switch Online membership, you will need to purchase a membership to use the app's features.
    2. Sign out of the app, then sign in with your Nintendo Account again through the app.