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  • Welcome to Nintendo Support

    Get support for your Nintendo systems, software and services

    Error Code: 2813-9099

    The information in this article can help you when you are unable to connect to Nintendo eShop and you receive error code 2813-9099.

    Note: This error indicates that there is likely a temporary service outage related to Nintendo eShop for Nintendo Switch.

    What to do

    • If the issue persists, check for any maintenance notifications on the Network Maintenance page, then try to connect to Nintendo eShop again after the posted maintenance/service outage has ended.