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Error Code: 2813-6561

Description:

You are unable to redeem a download code, and you receive the error code 2813-6561.

Additional Information:

In most cases, this error indicates that the download code or code on the Nintendo eShop Card was entered incorrectly, or was intended for a different region's Nintendo eShop.

What to Do:

  1. Attempt to enter the code again, ensuring you have entered the code exactly as it appears.
  2. If the error persists, then it is likely the code may be intended for a different region. You can take the following actions to ensure the code is intended for Europe.
    • If the code was included with a physical game purchase, check packaging for PEGI or USK rating. Games with an PEGI or USK rating are intended for sale in Europe.
    • Check the retailer you purchased the code from and ensure that they are located within Europe.
    • Contact the retailer and ask which region the code is intended for.
    • If you have confirmed it is intended for use in Europe, it's possible that the download code is intended to be redeemed directly within a game and cannot be redeemed through Nintendo eShop. Check the packaging, card, or receipt that included the download code for instructions on how to redeem the code.

Situation Not Resolved:

If the issue persists, it is possible that there is an error with the code.
Please contact us for support.

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