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    Error Code: 2813-1659

    The information in this article can help you if, when trying to redeem a download code for a Nintendo Switch Online + Expansion Pack family membership, you receive error code 2813-1659.

    Additional Information

    Download codes for Nintendo Switch Online + Expansion Pack family memberships can only be redeemed by Nintendo Account owners aged 18+.

    What to do

    Have a Nintendo Account owner aged 18 or over in your Nintendo Account family group redeem the download code. Once the code is redeemed, all members of the family group will be covered by the service.

    • The family group admin does not have to redeem the code. The code can be redeemed by anyone in the family group that is aged 18 or over.
    • The admin can control the members of the family group. However, the family membership remains with the person who redeemed the code, regardless of which family group they move to.
    • If you do not currently have someone in your family group aged 18 or over, you will need to add an adult to your family group.