Error Code: 2813-0144
The information in this article can help you if, when trying to redeem a Nintendo Switch Online + Expansion Pack membership code, you receive error code 2813-0144: "You already have a Nintendo Switch Online + Expansion Pack membership, so you cannot use this code".
This error message will appear if you try to redeem a download code for a Nintendo Switch Online + Expansion Pack individual membership with a Nintendo Account that was used to purchase a Nintendo Switch Online + Expansion Pack family membership that is still active.
What to do
- If you purchased the Nintendo Switch Online + Expansion Pack family membership, you will need to wait until your current membership expires to redeem the download code for the individual membership.
- If you wish to do this, make sure that you’ve terminated automatic renewal so that the family membership doesn’t begin again.
- Keep in mind that anyone else in your family group will also lose access to the service when your family membership expires.