Error Code: 2802-1002
The information in this article can help you when, while attempting to save a screenshot or while trying to access a screenshot on Nintendo Switch, error code 2802-1002 is displayed.
Important: This issue may occur if there is a file with errors on the microSD card.
Possible solutions
- Restart the Nintendo Switch console.
To restart the console, press the POWER Button for three seconds, and then select Power Options followed by Restart.
- Remove any probable corrupted files from the microSD card.
Back up any screenshots or video captures to a computer, then delete them from the microSD card.
- Troubleshoot the microSD card.