Stuck on Prep Screen During First-Time Setup
During the first-time setup process, the console is stuck on a preparing screen when you attempt to link or create a Nintendo Account.
Complete These Steps:
- Attempt to power off the console.
- If the console will not power off, hold the POWER Button for 15 seconds.
- Power the console back on and continue with the setup process, except skip the process of linking a Nintendo Account.
- Once the setup has been complete, update your console to the latest system version.
- After the system is updated, return to the user settings and link your Nintendo Account.
Situation Not Resolved:
If the issue persists, wait a while and attempt to link your Nintendo Account a little later.