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Ring-Con Does Not Respond to Tension or Cannot Be Calibrated

The information in this article can help you when the Ring-Con accessory does not respond when turning (motion), or you are unable to calibrate it within Ring Fit Adventure.

Important:

The Ring-Con and leg strap are designed for use with the Ring Fit Adventure software. These accessories are not compatible with other games or software.

Which console are you using?

What to do

  1. Attach the right Joy-Con to the Nintendo Switch console, ensuring that it registers correctly on the HOME Menu as being attached to the console.
    hac-ss-homemenu-joy-con-attached.png
    • If the Joy-Con is not registering correctly, click here.
  2. Detach the right Joy-Con and verify that it registers on the HOME Menu as being paired to the console.
    hac-ss-homemenu-joy-con-player1.png

Is the right Joy-Con registering correctly on the HOME Menu?

  1. Ensure you are using the Ring-Con with the Ring Fit Adventure software.
  2. Ensure your console has the latest system update.
  3. Check for any software updates for this game.
  4. Ensure both Joy-Con controllers have the latest controller firmware installed.
  5. If the issue persists, try the following:

Situation not resolved

If the right Joy-Con is working correctly, but the Ring-Con does not register tension correctly, the Ring-Con will need to be repaired.

If you have tried the steps above and the situation does not improve, please contact us for further support.

Detach the right Joy-Con from the Ring-Con and verify that it registers as being paired to the Nintendo Switch Lite system on the HOME Menu. hac-ss-homemenu-joy-con-player1.png

Is the right Joy-Con registering correctly on the HOME Menu?

  1. Ensure you are using the Ring-Con with the Ring Fit Adventure software.
  2. Ensure your system has the latest system update.
  3. Check for any software updates for this game.
  4. Ensure both Joy-Con controllers have the latest controller firmware installed.
  5. If the issue persists, try the following:
    • Remove and reattach the right Joy-Con to the Ring-Con, ensuring that it clicks into place.
    • Reduce the distance between the Ring-Con and the Nintendo Switch Lite system.
    • Calibrate the Ring-Con.

Situation not resolved

If the right Joy-Con is working correctly with Nintendo Switch Lite, but the Ring-Con does not register tension correctly, the Ring-Con will need to be repaired.

If you have tried the steps above and the situation does not improve, please contact us for further support.