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    Poké Ball Plus Will Not Power On

    Description:

    When pressing a button on Poké Ball Plus, the LED will not blink or otherwise power on.

    What to Do:

    1. Connect Poké Ball Plus to the Nintendo Switch AC adapter or to a USB-compatible device and allow it to charge for a few minutes.
    2. When Poké Ball Plus begins to charge, a brief charging chime will go off. If the unit is muted, it will briefly vibrate.
    3. Press the control stick briefly and check if the LED blinks.
    4. If the LED does not blink at all, try the following:
      • Reset Poké Ball Plus
      • Use a different AC adapter
      • Use a different USB port (if plugged into the Nintendo Switch dock or other USB-compatible device)
      • Use a different USB cable (if plugged into the Nintendo Switch dock or other USB-compatible device)

    Situation Not Resolved:

    If the issue persists, please contact us for support by clicking here.