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Nintendo eShop Prepaid Funds Card Is Not Working


  • A Nintendo eShop Prepaid Funds Card doesn't work when attempting to add funds to Nintendo eShop.
  • A card has been scratched or damaged, and the number is not legible.


What to do

  • Verify that you are entering the number correctly. Try similar numbers when entering the code. (A 5 might look like a G or an S.)
  • Verify that you are adding the correct type of funds for your system.
    • A Nintendo eShop Prepaid card is needed for Nintendo eShop (Nintendo Switch, Wii U, and Nintendo 3DS).
  • Make sure the system is set to the correct region:

Situation Not Resolved:

Please contact our Customer Support.