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Error Code: 2999-8000


  • While trying to use a game's online features on Nintendo Switch, error code 2999-8000 is displayed.
  • You are prompted to purchase a Nintendo Switch Online membership, despite having an active membership.

Complete These Steps:

  1. Restart the console by holding down the POWER Button for three seconds, then select “Power Options” > “Restart”. (Putting the console into sleep mode will not suffice - you will need to restart the console completely.)
  2. Launch the game from the HOME Menu. When prompted to choose a user, select a user linked to a Nintendo Account with an active Nintendo Switch Online membership.

Try accessing the online feature again. The game should now recognise your active membership and allow you to proceed.