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NES Controller is Not Recognised While Attached to a Nintendo Switch Console

Description:

After attaching the NES Controllers to a Nintendo Switch console, the console does not detect one or both controllers.

Important:

  • The NES Controllers are designed to work with Nintendo Entertainment System – Nintendo Switch Online. Although it's possible that these controllers can be used to navigate the Nintendo Switch menus and even play other games, we cannot ensure that all in-game options and features are supported.
  • The NES Controllers are intended to be used wirelessly with Nintendo Entertainment System – Nintendo Switch Online. While these controllers are attached to the console, not all buttons will be responsive, or the buttons will appear to have a different function when pressed.
  • The NES Controllers can be paired and used wirelessly with Nintendo Switch Lite.

What to Do:

  1. Ensure that your console has the latest system update.
  2. Attach the NES Controllers to the console, then select “Controllers” on the HOME Menu.
    • If the NES Controllers are not responding, you can use the console touch screen to make your selections.
    • When the NES Controllers are registering as being attached to the console, they will be displayed in the Controllers screen like so:
      hac-ss-nes-controllers-attached-not-charging.jpg
  3. If the NES Controllers are not registering correctly, detach them from the console and try the following with one controller at a time:
    • Reset the NES Controller.
      Press the SYNC Button once, then press any other button to power on the controller again.
    • Attach and detach the NES Controllers several times.
      Ensure that the NES Controller is correctly oriented and inserted all the way.
    • Verify that other controllers can be registered on the console.
      Attach a pair of Joy-Con controllers and verify that they appear on the Controllers screen.

Situation Not Resolved:

If the NES Controllers are not recognised in the Controllers screen while they are attached to the Nintendo Switch console, but the Joy-Con controllers can register correctly on the same console, then the non-working NES Controller(s) will need to be repaired.

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