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    Joy-Con Controller Is Not Responding or Responds Incorrectly

    The information in this article can help you when:

    • The buttons or control sticks on the Joy-Con controller do not respond, or respond incorrectly.
    • While playing a game, the character seems to move on their own.
    • When used wirelessly, the Joy-Con controller appears to lose connection with the console.

    Important:

    Additional Information:

    You may find information regarding Inquiries about Various Technical Issues Related to Joy-Con Controllers helpful.

    When is this issue occurring more frequently?

    While the Joy-Con Controllers are Detached (Used Wirelessly)