Welcome to Nintendo Support

Get support for your Nintendo systems, software and services

How to Redeem a Download Code Online


Instructions for redeeming a download code online.


  • A Nintendo Account is required to redeem download codes online.
  • Nintendo eShop Prepaid Funds Cards can only be redeemed in the Nintendo eShop on your system or when you do not have sufficient funds to complete a game purchase on the official Nintendo website.
  • On Nintendo 3DS, download codes for in-game DLC and themes cannot be redeemed online.
    • In-game DLC must be redeemed within the specific Nintendo 3DS game.
    • Theme download codes must be redeemed in the Theme Shop on Nintendo 3DS.

What to Do:

  1. Using a browser, visit https://ec.nintendo.com/redeem/#/
  2. Select "Sign in" and enter your Nintendo Account email address and password, and then select "Sign in" again.
    • If you are already signed in, review the user name in the top-right corner to confirm you are signed in with the correct Nintendo Account
  3. Enter your 16-digit download code and then select "Next".
  4. Re-enter your Nintendo Account password when prompted, then select "Redeem" to complete the process.
    • A confirmation email will also be sent to the email address registered to your Nintendo Account once this process is completed.

Related categories