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  • Welcome to Nintendo Support

    Get support for your Nintendo systems, software and services

    How to Download or Update the Nintendo Switch Online App

    Instructions on downloading or updating the Nintendo Switch Online app.


    In order to provide a better experience, improvements were implemented with an app update on 03/08/2021 which increased the required iOS version (12.0 or later) and Android OS version (6.0 or later). If you are using a lower OS version, please consider updating to a newer OS or use the app on a compatible device.

    Additional Information:

    • An active Nintendo Switch Online membership is required to use some of the Nintendo Switch Online app's features.
    • The Nintendo Switch Online app is compatible with smart devices which use the iOS and Android operating systems.

    Complete These Steps:

    1. From your smart device, visit either the App Store (iOS) or the Google Play Store (Android) and search for Nintendo Switch Online.
    2. Select the Nintendo Switch Online app, and then select the appropriate option to download/install/update the application.
    3. Once downloaded, select the Nintendo Switch Online app to open it, and then sign in with your Nintendo Account.

    Update Details:

    Click the version number below for information about the update. Each update also includes all previous updates.

    Ver. 1.12.0

    • Changed the screen in voice chat.
    • Other enhancements have been made to improve performance and usability.
    • Changed minimum OS version.
      • iOS version 12.0 or later is required to use this application.
      • Android OS version 6.0 or later is required to use this application.

    Version 1.11.0

    • Users with Nintendo Accounts for ages 12 and under can now use game-specific services. Some features, including voice chat, still require a Nintendo Account for ages 13 and up.
    • You can now disable the voice chat start alert. Please check "Voice Chat Settings" within this app's settings for more information.
    • Bug fixes implemented.

    Version 1.10.0

    • Bug fixes implemented.

    Version 1.9.0

    • Supported OS versions changed. Android 11 and iOS 14 are now supported.

    Version 1.5.0

    • Various performance and usability improvements implemented, including changing the button display position.
    • Bug fixes implemented.
    • Supported OS versions changed. To use this app, iOS ver 10.0 (or later) or Android ver 5.5 (or later) is now required.

    Version 1.4.0

    • Added voice chat support for additional software.
      • A list of software that supports voice chat can be found within the app by selecting "Voice Chat" from the main menu, and then selecting "Supported Software".
    • Other enhancements have been made to improve performance and usability.

    Version 1.1.0

    • Voice chat will now continue when other apps are opened. (*1)
    • Voice chat will now continue during sleep mode. (*2)
    • Improved support for Bluetooth devices. (For Android devices only.)

    (*1) This excludes apps with audio output or apps that use the microphone.

    (*2) If the power-saving feature is activated on devices using Android 6.0 or later, voice chat may be interrupted after the device has entered sleep mode. To use voice chat during sleep mode, go to Other Settings > Power Saving Settings in the app and deactivate battery optimisation on the Android device. For more details, please refer to the official website for your smart device.

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