How to Disable 2-Step Authentication (named “two-step verification” in the Nintendo Account settings) for a Nintendo Account
In this article, you'll learn how to disable 2-step authentication (named “two-step verification” in the Nintendo Account settings) using Google Authenticator for a Nintendo Account.
Important
- 2-step authentication adds an additional layer of security that can help prevent unauthorised access to your Nintendo Account.
- It is not possible to disable 2-step authentication if you have forgotten your password and cannot access the Google Authenticator code or find your backup codes.
Complete these steps
- Go to the Nintendo Account website and sign in to your Nintendo Account.
- Select Sign-In and Security Settings, then scroll down to Two-Step Verification and select Edit.
- Select Disable.
- You may be prompted to confirm your identity by re-entering your password, re-authenticating with a passkey and/or by verifying your email address.
- If prompted to enter your password, enter it and then select OK.
- If you have enabled passkey authentication, you can confirm your identity by signing in using a passkey.
- If prompted to verify your email address, select Submit to have an email with a verification code sent to the email address associated with your Nintendo Account. Locate the code in your email and enter it in the "Verification code" box, then select Submit.
- If you do not receive the email, please follow our steps for Did Not Receive a Nintendo Account Identity Verification Email.
- You may also be prompted to enter an additional 2-step authentication code to proceed. Launch the Google Authenticator app on your smart device, enter the code it displays and select Verify.
- If you do not currently have access to the app, select Use another method to verify your identity and use one of the backup codes you received when setting up 2-step authentication. (You should have copied and saved these in a safe place.)
- Read the information about disabling 2-step authentication, then select Disable if you are sure you want to disable it.
- Click OK to return to the "Sign-In and Security Settings" page.