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General Problems With Physical Software (Including Error Message: Nothing Inserted in the Game Card Slot)

Description:

  • A game card is inserted in the console but the software application cannot be opened or started.
  • A message is displayed which reads: “Could not start the software. Please try again from the HOME Menu".
  • A message is displayed which reads: "Insert the game card".

Additional Information:

  • Nintendo Switch consoles are compatible only with game cards made for these consoles. They are not compatible with game cards intended for other devices.
  • In order for a Nintendo Switch console to properly read a game card, it must be inserted into the game card slot with the label facing the same direction as the LCD screen.

What to Do:

With how many game cards does this issue occur?

If you are experiencing issues and you only have one game card, please see our information on Game Read Issues, Including Error Message: Nothing Inserted in the Game Card Slot (Only Has One Game).