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  • Welcome to Nintendo Support

    Get support for your Nintendo systems, software and services

    Error Codes: 2124-4007, 2124-4508

    Description:

    • You are unable to connect to an online service and you receive the error code 2124-4007 or 2124-4508.
    • Error Message: "The use of online services on this console is currently restricted by Nintendo."

    What to Do:

    • This error code indicates that the Nintendo Switch console you are using has been permanently banned from connecting to the internet due to a breach of the user agreements.
    • A breach of user agreements may include, but is not limited to, activities such as: