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  • Welcome to Nintendo Support

    Get support for your Nintendo systems, software and services

    Error Codes: 2002-4741 to 2002-4760

    Description:

    • You are unable to download software from the Nintendo eShop and an error code is displayed.
    • Error codes: 2002-4741 to 2002-4760.

    Additional Information:

    If a microSD card is inserted on the console, the save location will default to the microSD card when downloading or redownloading software.

    What to Do:

    1. Ensure your console has the latest system update.
    2. Check for corrupt data.
    3. Delete any problematic software and redownload it.

    Is the error still being displayed?


    1. Continue using the console and monitor the situation.

    Is a microSD card inserted in the console?



    Situation Not Resolved:

    If the error persists even though a microSD card is not being used, the Nintendo Switch console will need to be repaired.

    Please click here to book a repair.


    1. Try the following:

    Situation Not Resolved:

    If the error persists with multiple supported microSD cards, or when downloading directly to the system memory, the Nintendo Switch console will need to be repaired. For testing purposes include one or two of the problematic cards with the repair.

    Please click here to book a repair.