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    Error Code: 9001-6561


    When attempting to redeem a download code on the Nintendo website, error code 9001-6561 is received.

    Additional Information:

    In most cases, this error indicates the Nintendo eShop card or download code was entered incorrectly, or was intended to be redeemed in a different region's Nintendo eShop.

    What to Do:

    1. Attempt to enter the download code again, ensuring you have entered the code exactly as it appears.
    2. If the error persists, than it is likely the code may be intended for a different region. You can take the following actions to ensure the download code is intended for Europe:
      • If the code was included with a physical game purchase, check packaging for an PEGI or USK rating. Games with an PEGI or USK rating are intended for sale in Europe.
      • Check the retailer you purchased the download code from and ensure they are located within Europe.
      • Contact the retailer and ask which region the download code is intended for.
      • If you have confirmed it is intended for use in Europe, it's possible that the download code is intended to be redeemed directly within a game and cannot be redeemed through Nintendo eShop. Check the packaging, card, or receipt that included the download code for instructions on how to redeem the code.

    Situation Not Resolved:

    If the issue persists, it is possible that there is an error with the download code. Please contact our Customer Support.