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  • Welcome to Nintendo Support

    Get support for your Nintendo systems, software and services

    Error Code: 2813-9900

    Description:

    You are unable to make a credit card purchase or redeem a download code on Nintendo eShop and you receive the error code 2813-9900.

    Additional Information:

    • This error code likely indicates a temporary service issue with Nintendo eShop.

    What to Do:

    • Return to the HOME Menu, then try reopening Nintendo eShop.
    • If the issue persists, check for any maintenance notifications on the Network Maintenance page, then try again after the posted maintenance/service outage has ended.