Error Code: 2813-9712
You are unable to connect to Nintendo eShop and you receive error code 2813-9712.
This error indicates that Nintendo eShop has timed out due to inactivity, or that there is a temporary service outage related to Nintendo eShop for Nintendo Switch.
What to Do:
- Return to the HOME Menu and attempt to access Nintendo eShop again.
- If the error code persists, visit the Network Maintenance Information/Operational Status page and check for any posted service maintenance or outages.
- Once Nintendo eShop maintenance has ended, try to connect to Nintendo eShop again.
Situation Not Resolved:
If there is no maintenance or outage posted, and you have experienced this issue for an extended amount of time, please contact us for support by clicking here.