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    Error Code: 2813-9320

    The information in this article can help you if, while using PayPal to make a purchase on Nintendo eShop for Nintendo Switch, you receive one of the following:

    • Error code: 2813-9320
    • Error message: "An error occurred when using PayPal. Please try again."
    • Error code: "UNPROCESSABLE_ENTITY"

    Complete these steps

    1. Attempt to make the purchase again.
    2. Try using a different payment method, such as a credit card or a Nintendo eShop Card.

    Situation not resolved

    If the error continues to occur when using PayPal, contact PayPal customer support for assistance. Provide them with the error code and enquiry number displayed with the error message.