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Error Code: 2813-9299


You are unable to redeem a download code on Nintendo eShop and you receive the error code 2813-9299 or the error message: "The code could not be recognised. Please check the code and try entering it again."

Additional Information:

This error typically indicates that the download code was entered incorrectly.

What to Do:

Verify that you are entering the full download code correctly. If some characters are hard to read, try entering similar characters. (For example, an 8 may look like a 3, a 5 may look like a 2, etc.)

Situation Not Resolved:

If the issue persists, please contact us for support by clicking here.