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    Error Code: 2813-0065


    When attempting to redeem a download code in Nintendo eShop for Nintendo Switch, error code 2813-0065 is displayed.

    Additional Information:

    This error indicates that the software for the download code you are trying to redeem has already been purchased by you or another user on this console.

    What to Do:

    Search in the HOME Menu for the software you are trying to redeem.

    • If the software icon is not present, the game may have been archived or redeemed. The user who downloaded the software will need to redownload it.
    • If you want to redeem the download code using a different Nintendo Account while an existing account already owns the software, you can redeem the download code online.

    Situation Not Resolved:

    Please contact us for further support by clicking here.