Get support for your Nintendo systems, software and services

Error Code: 2813-0000


When attempting to redeem a download or download content from Nintendo eShop on Nintendo Switch, error code 2813-0000 is displayed.

What to Do:

  1. Visit the Network Maintenance Information / Operational Status page and check for any posted service maintenance or outages.
  2. Once the relevant maintenance has ended, try to purchase the game again.
    • If there is no maintenance or outage posted, attempt to make the purchase or redeem the download code at a later time.

Situation Not Resolved:

Please contact our Customer Support.