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Error Code: 2811-6052


  • When attempting to redeem a download code in the Nintendo eShop on Nintendo Switch, error code 2811-6052 is displayed.
  • Message: "You have entered a Nintendo eShop prepaid code. Please enter a download code."

Additional Information:

  • When looking up a game in the Nintendo eShop, if you do not have sufficient funds to purchase it, the option for "Proceed to Purchase" will allow you to add the necessary funds using a credit card, a Nintendo eShop prepaid card, or via PayPal.
  • This section of the Nintendo eShop does not allow for the redemption of software download codes. If you attempt to redeem a game download code in this section, error code 2811-6052 will be displayed.

What to Do:

Follow the steps in the correct section of the Nintendo eShop on how to redeem a download code.

Situation Not Resolved:

If the error persists, please contact us for further support by clicking here.