Welcome to Nintendo Support

Get support for your Nintendo systems, software and services

Error Code: 2124-3001


You are unable to connect to a game's online service, and you receive the error code 2124-3001.

Additional Information:

If you receive this error code it indicates that the software you are using must be updated prior to connecting to its online features.

What to Do:

  1. Save your current game progress and restart the console by holding down the POWER Button for three seconds, then selecting "Power Options" > "Restart".
  2. From the HOME Menu, update the software to the latest version, then access the game's online features again.