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  • Welcome to Nintendo Support

    Get support for your Nintendo systems, software and services

    Error Code: 2124-3001


    You are unable to connect to a a game's online service, and you receive the error code 2124-3001.

    Additional Information:

    If you receive this error code it indicates that the software you are using must be updated prior to connecting to its online features.

    What to Do:

    1. Save your current game progress and restart the console by holding down the POWER Button for three seconds, then select "Power Options" > "Restart."
    2. From the HOME Menu, update the software to the latest version, then access the game's online features again.