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  • Welcome to Nintendo Support

    Get support for your Nintendo systems, software and services

    Error Code: 2107-0427


    • While playing a game on Nintendo Switch, an error message is displayed instructing you to restart the console.
    • Error code: 2107-0427.

    What to Do:

    1. Perform a system update.
    2. If the latest system update is already installed, restart the console by holding down the POWER Button for three seconds, then select "Power Options" > "Restart."
      • If the console is not responding, hold down the POWER Button for at least twelve seconds to force the console to shut down. Then power it back on.
    3. Start a game to see if the situation improves.

    Situation Not Resolved:

    If the error continues to be displayed often, the Nintendo Switch console will need to be repaired.

    Please click here to book a repair.