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  • Welcome to Nintendo Support

    Get support for your Nintendo systems, software and services

    Error Code: 2016-0641

    Description:

    • An error code is received when trying to start a game on Nintendo Switch.
    • Error code: 2016-0641.

    Additional Information:

    If a microSD card is inserted into the console, the save location will default to the microSD card when downloading or redownloading software.

    What to Do:

    1. Ensure the console has the latest system version.
      • If the console is already up to date, restart it by holding down the POWER Button for three seconds, then selecting "Power Options" > "Restart".
    2. If the error is displayed while playing a game, try the following:

    Is a microSD card being used with the console?

    Situation Not Resolved:

    If the error code persists and a microSD card is not being used, the Nintendo Switch console will need to be repaired.

    Please click here to book a repair.


    1. If the error persists while a microSD card is being used, try the following:

    Situation Not Resolved:

    If the error persists with multiple microSD cards or while downloading directly to the system memory, the Nintendo Switch console will need to be repaired.

    • Be sure to include at least one of the problematic microSD cards with the repair.

    Please click here to book a repair.